Year-after-year, the debt collection industry tops the FTC’s complaint list. In 2011, the FTC received 117,374 complaints against third-party debt collectors. The complaints the FTC receives may not represent the true number of debt collector complaints since consumers may not realize they can go to federal agency with these types of complaints. Many of those complaints fell within just a few categories. The biggest complaint category was with harassing phone calls. This includes collectors calling continuously,...
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3591 Hits