"My Saga With American Express"
Clear from American Express® Review
Written by: eldarwen on 2008-09-02
Overall Satisfaction
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eldarwen's review: 
I had e-mailed Amex a few months back to see if I could convert my Blue card to a Clear or a Blue Cash. When Amex responded, they said that I was eligible convert and which one would I like. I chose the Clear. I chose the Clear because after reading all the information, it was a card that would most likely have more benefits to me than the Blue Cash.
But my saga began before I converted to the Clear. When I signed in to my account to pay my bill, I had noticed that they had cut my credit limit from $2,000 to $500. That is a $1,500 difference. I called up Amex to see why they had done that. I was told that I have too many inquires and did not like the balance on one of my other cards. I was angry. I had worked hard to pay my balances down but it was not good enough. The $500 limit is a toy limit to me and will not get me far. I was not happy that they cut my limit. Amex is getting only spartan usage until I get some credit line increases.
I had e-mailed Amex a few months back to see if I could convert my Blue card to a Clear or a Blue Cash. When Amex responded, they said that I was eligible convert and which one would I like. I chose the Clear. I chose the Clear because after reading all the information, it was a card that would most likely have more benefits to me than the Blue Cash.But my saga began before I converted to the Clear. When I signed in to my account to pay my bill, I had noticed that they had cut my credit limit from $2,000 to $500. That is a $1,500 difference. I called up Amex to see why they had done that. I was told that I have too many inquires and did not like the balance on one of my other cards. I was angry. I had worked hard to pay my balances down but it was not good enough. The $500 limit is a toy limit to me and will not get me far. I was not happy that they cut my limit. Amex is getting only spartan usage until I get some credit line increases.
10 Comments
Comment 1 by mrrob
Good Ole AMEX 
on 2008-09-02
We have heard this happening to many on th is board. I guess good ole AMEX is a tuff company to deal with. Sorry this happened to you, take care
mrrob
on 2008-09-02 We have heard this happening to many on th is board. I guess good ole AMEX is a tuff company to deal with. Sorry this happened to you, take caremrrob
Comment 2 by hjm331
AMEX on 2008-09-02
From world-class service to the sockdrawer, too bad for them.
on 2008-09-02 From world-class service to the sockdrawer, too bad for them.
Comment 3 by eldarwen
I Have Better Options on 2008-09-02
My only good thing right now is that I have better options than Amex. I have my Discover card, my two Chase cards, etc, with better limits
on 2008-09-02 My only good thing right now is that I have better options than Amex. I have my Discover card, my two Chase cards, etc, with better limits
Comment 4 by rsty99
Closed My Account Also on 2008-09-02
This was the only card, AMEX green, I kept open after my layoff. Thought it would be the best because I new I couldn't get employment where I lived at the time and would have to travel. When I returned from a job interview out of town I had a letter from them that after review they were closing my account.
on 2008-09-02 This was the only card, AMEX green, I kept open after my layoff. Thought it would be the best because I new I couldn't get employment where I lived at the time and would have to travel. When I returned from a job interview out of town I had a letter from them that after review they were closing my account.
Comment 5 by kmoney
What A Hot Mess on 2008-09-03
I am so sorry that this happened to you. What were they thinking if it was an issue why did they convert the card. That just pisses me off.
on 2008-09-03 I am so sorry that this happened to you. What were they thinking if it was an issue why did they convert the card. That just pisses me off.
Comment 6 by thomas1
AMEX on 2008-09-03
Amex is getting so ridiculous!! I personally think its their way of weeding out cardmembers who don't fit their upper tier of cardholders. I can't stand Amex. So sorry this happened to you, but I'm not surprised. They are masters of pulling off dirty deeds to customers. They did same thing to me years ago, and lost a 200k+ in charges per year for my businesses. I told them where to put that card, and took all my business back to Citi, and haven't regreted a moment since making that decision!
If you want an Amex branded card, try Citi first, then maybe BOA.
on 2008-09-03 Amex is getting so ridiculous!! I personally think its their way of weeding out cardmembers who don't fit their upper tier of cardholders. I can't stand Amex. So sorry this happened to you, but I'm not surprised. They are masters of pulling off dirty deeds to customers. They did same thing to me years ago, and lost a 200k+ in charges per year for my businesses. I told them where to put that card, and took all my business back to Citi, and haven't regreted a moment since making that decision!If you want an Amex branded card, try Citi first, then maybe BOA.
Comment 7 by eldarwen
I Converted Before The CLD on 2008-09-03
I had converted my card before they gave me a CLD. So I pretty much had the new card in my grubby hands. They probably couldn't do a thing (besides close it) because they sent me the card.
on 2008-09-03 I had converted my card before they gave me a CLD. So I pretty much had the new card in my grubby hands. They probably couldn't do a thing (besides close it) because they sent me the card.
Comment 8 by arod
Sorry To Hear That. on 2008-09-03
Well I could tell you that Amex is losing there high status.
I have AMEX and if they lower my credit line I will probably lose it.
and yes I feel worried because I hear a lot of comments like this and my advise is sock drawer them.
but hang in there we all are hearing this going on with many banks,
so don't close them but like everybody says sock drawer.
Good luck to you.
Alex
on 2008-09-03 Well I could tell you that Amex is losing there high status.I have AMEX and if they lower my credit line I will probably lose it.
and yes I feel worried because I hear a lot of comments like this and my advise is sock drawer them.
but hang in there we all are hearing this going on with many banks,
so don't close them but like everybody says sock drawer.
Good luck to you.
Alex
Comment 9 by eldarwen
I Am A Little Worried on 2008-09-03
I am a little worried about this because my credit file is very thin. My credit history is only a little over three years old and I have 6 cards and the highest limit on any of the cards is $5,000 (Chase Freedom). I can't do anything about my credit history age. That is why Amex is sock drawered and I am using two cards right now.
on 2008-09-03 I am a little worried about this because my credit file is very thin. My credit history is only a little over three years old and I have 6 cards and the highest limit on any of the cards is $5,000 (Chase Freedom). I can't do anything about my credit history age. That is why Amex is sock drawered and I am using two cards right now.
Comment 10 by uinsane
Card Is Decent on 2008-09-30
I now have AE cards
- Plum Clear NY LA Ptima
and BK of AM - AE cards
- Black Accerlator and Silver Accerlator
on 2008-09-30 I now have AE cards- Plum Clear NY LA Ptima
and BK of AM - AE cards
- Black Accerlator and Silver Accerlator
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Disclaimer: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by American Express. Review content is powered by Finance Globe.
