"Great Service, No Management"
Wal-Mart® Discover® Card Review
Written by: roberta m. eckman on 2007-06-11
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
roberta m. eckman's review: 
Desperate people do desperate things and I am at a loss as to who to contact next re an error on my Walmart charge... Phone calls and correspondence have failed for 6 months. Perhaps the least you can do is advise me on what to do. Up until the error in Dec. 2006, I was very happy with card. Also purchased thousands of dollars of items on lay-a-way, which
they have discontinued. This is also why I wish my account would be corrected so I could once again start purchasing new items.
Desperate people do desperate things and I am at a loss as to who to contact next re an error on my Walmart charge... Phone calls and correspondence have failed for 6 months. Perhaps the least you can do is advise me on what to do. Up until the error in Dec. 2006, I was very happy with card. Also purchased thousands of dollars of items on lay-a-way, which they have discontinued. This is also why I wish my account would be corrected so I could once again start purchasing new items.
1 Comment
Comment 1 by eric
RE: GREAT SERVICE; NO Mgmt 
on 2007-06-12
Hi Roberta,
I work in customer care at GE Money Bank, the bank that runs the credit for walmart discover. If you have a fraud problem you will need to call this #888-518-6278. If it is fraud you will need to file a police report. They will explain that to you. If you need to talk to customer service, #866-611-1148 we are here to help if it is indeed a fraud or dispute.
on 2007-06-12 Hi Roberta,I work in customer care at GE Money Bank, the bank that runs the credit for walmart discover. If you have a fraud problem you will need to call this #888-518-6278. If it is fraud you will need to file a police report. They will explain that to you. If you need to talk to customer service, #866-611-1148 we are here to help if it is indeed a fraud or dispute.
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Disclaimer: This content is not provided by GE Money. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by GE Money. Review content is powered by Finance Globe.
