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Written by: sethatco on 2008-06-23

Overall Satisfaction Star Rating
Customer Service Star Rating
Rewards Star Rating
Account Management Star Rating
Delivery Time Star Rating

sethatco's review: Callout Comment I got a call today from DSNB aka Macys credit asking me if I was happy with my store card. I said yes but I wish you folks gave me the Visa instead of just the store card. Well today sir is your lucky day, we have been doing an ongoing review of accounts and would like to issue you a platinum Visa card since you spent 2000 with us last year. No AF 16.9% which is rather high but I have no intention of carrying a balance. The best part is I still get to keep my Macys store credit line which was $5000. Now I have a Macys Visa for $8,000 and a store for 5. I've never spoken ill or hard feelings towards Macys but today I think much more highly of them, for meeting the needs and wants of their customers. The moral of the story is pay your bills on time and usually in full and good things will come your way.

TU 765

EX 785

EQ 770

7 Comments

Comment 1 by tynece
Congrads User Icon on 2008-06-23

Remarks Did they have to pull an inquiry?
Comment 2 by sethatco
Zero Pull User Icon on 2008-06-23

Remarks Nope, I noticed macys does a monthly soft pull on experian, so I guess I meet a certian criteria
Comment 3 by beanciapoo
Wonderful User Icon on 2008-06-23

Remarks Congratulations to you!! That is wonderful. Now you have a Macy's Store and Visa Card. You have great scores too. Enjoy yourself!!!
Comment 4 by brian23
Macy's Has Everyones CS User Icon on 2008-06-24

Remarks Just an FYI, when I had 1st received the card and I called to CS to talk to Rep about getting a CLI. The rep had leaked out that there was nothing she could do because my account had not yet been fully entered into the system (including my credit score that they monitor). But, when I took everyones advice and went into the store, I got the CLI by calling on the phones in the store. So, moral of the story, they may be doing soft pulls, but that's only because they have everyones credit scores in their systems.
Comment 5 by meya
Way To Go! User Icon on 2008-06-24

Remarks This is a very interesting story.
Comment 6 by rockin35
Excellent User Icon on 2008-06-25

Remarks Well, I ve had my Macys instore card over 12 years, I just got the platinum Visa 2 years ago. You will love the benefits if you shop a lot at Macys... Rockin35
Comment 7 by shark6
Macy's Cli User Icon on 2008-06-25

Remarks I have 2 macys and have had them from 1996 and 1995. I called yesterday and requested a CLI. I went from 2k to 2700 and from 1k to $1400. The $1400 only has $140 charged to it and the 2k only hast under $400 charged which is high for me.

I barely charged but I did this year because they send you so many coupons and you also get the extra 15% when u use your card.

Their perks are great!
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