"No More "
Chase Freedom® Visa - $50 Bonus Cash Back Review
Written by: david on 2007-04-10
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
david's review: 
I have been looking for the right card for quite sometime. This Chase card was perfect until I found out they computed interest using the "2-cycle" method. According to a press release out of Wilmington, DE. They pledged to stop "2-cycle". To confirm this I have contacted their customer service. After talking to several people they did verify that as of March 1, 2007 "2-cycle" is no longer the method they use. When I called to apply for a card, that department apparently has not received this information, nor has their website been updated. So I am just going to sit tight and make sure it is in print before I apply.
P. S. The customer service wasn't the greatest. Nothing like trying to communicate with non-English speaking reps. It seems like they read a script, and if you stray away from that... They get very confused. I think I would prefer an automated system, and I hate automated systems!!
I have been looking for the right card for quite sometime. This Chase card was perfect until I found out they computed interest using the "2-cycle" method. According to a press release out of Wilmington, DE. They pledged to stop "2-cycle". To confirm this I have contacted their customer service. After talking to several people they did verify that as of March 1, 2007 "2-cycle" is no longer the method they use. When I called to apply for a card, that department apparently has not received this information, nor has their website been updated. So I am just going to sit tight and make sure it is in print before I apply.P. S. The customer service wasn't the greatest. Nothing like trying to communicate with non-English speaking reps. It seems like they read a script, and if you stray away from that... They get very confused. I think I would prefer an automated system, and I hate automated systems!!
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Disclaimer: This content is not provided by Chase. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Chase. Review content is powered by Finance Globe.
