"Horrible CS"
My Best Buy® Visa® Card Review
Written by: sethatco on 2008-05-29
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
sethatco's review: 
So I figured the account has been open for a year and no CLI. HSBC across the board offers me the lowiest limits, when oher banks offer 10 grand or more I'm still at a 1000 with these clowns. I called the CS on the back of my card and of course spoke to some twit in Delhi. Does anyone have a true back door number to get a human in the US who actually knows what they are doing?
So I figured the account has been open for a year and no CLI. HSBC across the board offers me the lowiest limits, when oher banks offer 10 grand or more I'm still at a 1000 with these clowns. I called the CS on the back of my card and of course spoke to some twit in Delhi. Does anyone have a true back door number to get a human in the US who actually knows what they are doing?
5 Comments
Comment 1 by kellbell
Nope 
on 2008-05-29
I don't even use this card. They gave me a $300.00 limit and I was just happy to be approved. I paid the $79.00 annual fee and put it in my sock drawer. I don't think I will ever use it. Although the interest rate is much lower than my Capital One Standard Platinum and Hooterscard, so I may pull it out if need be.
on 2008-05-29 I don't even use this card. They gave me a $300.00 limit and I was just happy to be approved. I paid the $79.00 annual fee and put it in my sock drawer. I don't think I will ever use it. Although the interest rate is much lower than my Capital One Standard Platinum and Hooterscard, so I may pull it out if need be.
Comment 2 by ash
Re: on 2008-05-29
Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292(CSR)
HSBC: 800-694-9222 (cust. Service)
on 2008-05-29 Best Buy: 888-237-8289 (customer care)Best Buy: 800-365-0292(CSR)
HSBC: 800-694-9222 (cust. Service)
Comment 3 by sethatco
Backdoor Number on 2008-05-29
Ash I was looking for a back door number not the usual customer service number. They are USELESS
on 2008-05-29 Ash I was looking for a back door number not the usual customer service number. They are USELESS
Comment 4 by hjm331
I Agree on 2008-05-29
HSBC is really low when it comes to CLI's. I find it really pathetic because if I knew it was going to be like this, I would've never applied for the card in the first place.
on 2008-05-29 HSBC is really low when it comes to CLI's. I find it really pathetic because if I knew it was going to be like this, I would've never applied for the card in the first place.
Comment 5 by ash
Re: on 2008-05-29
I don't no...
These are numbers I copied those numbers from the back door listings on myFICO's post.compare those numbers with whats on the back of your card. If its not than its a back door number.
HSBC(M. C.)888-385-8916
Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292(CSR)
HSBC: 800-694-9222 (cust. Service)
HSBC: 831-755-6699 (executive customer service)
Try calling orchards backdoor. Orchard: 800-395-6090
Know its sounds crazy but I think they have access too. I called for info on my direct rewards platinum which is a HSBC product but I didn't know I was talking to orchard. Others have called to combine products as well...
Let me know :)
on 2008-05-29 I don't no...These are numbers I copied those numbers from the back door listings on myFICO's post.compare those numbers with whats on the back of your card. If its not than its a back door number.
HSBC(M. C.)888-385-8916
Best Buy: 888-237-8289 (customer care)
Best Buy: 800-365-0292(CSR)
HSBC: 800-694-9222 (cust. Service)
HSBC: 831-755-6699 (executive customer service)
Try calling orchards backdoor. Orchard: 800-395-6090
Know its sounds crazy but I think they have access too. I called for info on my direct rewards platinum which is a HSBC product but I didn't know I was talking to orchard. Others have called to combine products as well...
Let me know :)
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Disclaimer: This content is not provided by Citibank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Citibank. Review content is powered by Finance Globe.
