"They Suckkk"
Bank of America Visa Signature® WorldPoints Rewards Review
Written by: desihunk17 on 2008-05-17
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
desihunk17's review: 
I applied for this card couple days a go and they denied me saying I have bad credit... Called to reconsider but still no... So today when I called them to refinance my auto loan they approved me... And also ask me if I wanted to have their card and I said no... You guys denied me so I don't want to apply any more... But the rep said I was approved for 10k limit... Since I have good relationship with them... So I was approved for this card 0% for year... And also world point... Looking forward to it.
I applied for this card couple days a go and they denied me saying I have bad credit... Called to reconsider but still no... So today when I called them to refinance my auto loan they approved me... And also ask me if I wanted to have their card and I said no... You guys denied me so I don't want to apply any more... But the rep said I was approved for 10k limit... Since I have good relationship with them... So I was approved for this card 0% for year... And also world point... Looking forward to it.
20 Comments
Comment 1 by hjm331
RE: Desihunk 
on 2008-05-17
If they approved you for this card, then why are upset with them? Also, even though the rep told you that you have been approved for 10k, there will be no limit being reported every month which will make your card look maxed out even if you have a $1 balance which will hurt your score somehow. The amount of points your FICO score will drop varies and depends on how thick your credit file is including age and available credit.
on 2008-05-17 If they approved you for this card, then why are upset with them? Also, even though the rep told you that you have been approved for 10k, there will be no limit being reported every month which will make your card look maxed out even if you have a $1 balance which will hurt your score somehow. The amount of points your FICO score will drop varies and depends on how thick your credit file is including age and available credit.
Comment 2 by arod
Well In My Opinion on 2008-05-17
They approved you and look computer might have had a error look this card is a Visa signature and its hard to get so Enjoy they approved you but keep us informed... I want this card.
Anyway good luck and enjoy your new card
Take care,
Alex
on 2008-05-17 They approved you and look computer might have had a error look this card is a Visa signature and its hard to get so Enjoy they approved you but keep us informed... I want this card.Anyway good luck and enjoy your new card
Take care,
Alex
Comment 3 by meya
That So Cool on 2008-05-17
Hey way to go on your approval. $10k is a real nice limit to have and I know it put a smile back on your face... Lol.
on 2008-05-17 Hey way to go on your approval. $10k is a real nice limit to have and I know it put a smile back on your face... Lol.
Comment 4 by rockin35
Confused on 2008-05-17
Just for clarity. Do they suck because they denied you twice and then approved you in 1 day or because of inaccurate information? That seems odd that you spoke with the Credit Dept for a credit card and they said no, then you applied for an auto refinance product and they said yes. So, correct me if I'm wrong, 3 credit inquiries and now 2 new open lines of credit? Or is this 1 new credit card with 10K limit plus your refinance loan?
What were your FICO scores during this process? Why did they say they denied you twice before giving you the card on the third try, surely within 3 days, not a whole lot could change. I guess I speculate whether the CSR you first spoke with had it wrong, mabye your application was decisioned incorrectly or something?????
Rockin35!
on 2008-05-17 Just for clarity. Do they suck because they denied you twice and then approved you in 1 day or because of inaccurate information? That seems odd that you spoke with the Credit Dept for a credit card and they said no, then you applied for an auto refinance product and they said yes. So, correct me if I'm wrong, 3 credit inquiries and now 2 new open lines of credit? Or is this 1 new credit card with 10K limit plus your refinance loan?What were your FICO scores during this process? Why did they say they denied you twice before giving you the card on the third try, surely within 3 days, not a whole lot could change. I guess I speculate whether the CSR you first spoke with had it wrong, mabye your application was decisioned incorrectly or something?????
Rockin35!
Comment 5 by hjm331
A Word Of Advice on 2008-05-17
Don't base a company on a CSR's performance. It's always a hit and miss.
on 2008-05-17 Don't base a company on a CSR's performance. It's always a hit and miss.
Comment 6 by desihunk17
Ok Here Is How This Happend... on 2008-05-18
I have auto loan with them since last year which was around $40000... And itz been around 8months now and I have paid off more then half of the loan... And I was kind of paying high interest rate... So I thought I would refinance with them... Soo I visit their web site and applied for their credit card... Thought I would get approved since I been good customer with them... But they denied me... So I called the credit department after talking to them for hour and telling them that I have good paying job... But they still said no... And next day I applied for the loan I got approved... Day after that a csr called me to get my new loan papers and other stuff ready while I was on the phone finishing my loan papers... Csr told me that I was preapproved for their visa card... Up to 10k limit... And I said ok... But I was sure they will denied me... Few minutes later... She said I was approved for 10k... And just to verify I called like 5times to check status on the application and they said yes I was approved for this card for 10k... So basically 3 inquiries... In 2days... And good results... I guess... But I think I am going to convert this card... To American Express... Because this card has no spending limit... And my score were around 650 with all three..
on 2008-05-18 I have auto loan with them since last year which was around $40000... And itz been around 8months now and I have paid off more then half of the loan... And I was kind of paying high interest rate... So I thought I would refinance with them... Soo I visit their web site and applied for their credit card... Thought I would get approved since I been good customer with them... But they denied me... So I called the credit department after talking to them for hour and telling them that I have good paying job... But they still said no... And next day I applied for the loan I got approved... Day after that a csr called me to get my new loan papers and other stuff ready while I was on the phone finishing my loan papers... Csr told me that I was preapproved for their visa card... Up to 10k limit... And I said ok... But I was sure they will denied me... Few minutes later... She said I was approved for 10k... And just to verify I called like 5times to check status on the application and they said yes I was approved for this card for 10k... So basically 3 inquiries... In 2days... And good results... I guess... But I think I am going to convert this card... To American Express... Because this card has no spending limit... And my score were around 650 with all three..
Comment 7 by hjm331
RE: Desihunk on 2008-05-18
The reason why you got denied the first time was because of their automated scoring system. The computer denied you by looking at your credit report, developing a score with their own scoring system, and compared it to their requirements.
Now, when they presented you with the preapproval, that was a manual review where an actual person has looked at your report and thought you would have a good chance at being approved for this card. So, do NOT blame the company for having something set-up to do its job.
on 2008-05-18 The reason why you got denied the first time was because of their automated scoring system. The computer denied you by looking at your credit report, developing a score with their own scoring system, and compared it to their requirements. Now, when they presented you with the preapproval, that was a manual review where an actual person has looked at your report and thought you would have a good chance at being approved for this card. So, do NOT blame the company for having something set-up to do its job.
Comment 8 by wildrage2
Well on 2008-05-18
You've gotta admint that BoA gave him very mixed signals (sorta reminds me of a girlfriend I has a few years ago lol). They should update their system to generate a manual review of their current customers that would otherwise get automatically denied.
Personally, I can't stand BoA... And my girlfriend has pulled all of her money from the institution as well. I once had a problem with their automated phone payment system. I made a huge payment - like 2500 and their payment system processed it 2 or 3 times. Of course the payment bounced. The thing is, I paid with my Bank of America checking account - the same company! The automated payment system kept on redepositing the $2500 on a daily basis, and bounced it like 8 times - even after my paycheck got direct deposited and there were funds to clear it! I had to stop payment on a check with no # (as it was an EFT payment), and pay $250 worth of fees. The kicker is, I gave the teller a cashier's check to cover it, and she told me it would take 5 business days to clear.
I pulled all my money out of the bank at that point and closed all accounts.
The banking was a lot more problematic then the credit card, but the whole experience left a bad taste in my mouth with BoA. This was also during that whole time that they were converting from MBNA, so maybe that had something to do with it!
on 2008-05-18 You've gotta admint that BoA gave him very mixed signals (sorta reminds me of a girlfriend I has a few years ago lol). They should update their system to generate a manual review of their current customers that would otherwise get automatically denied.Personally, I can't stand BoA... And my girlfriend has pulled all of her money from the institution as well. I once had a problem with their automated phone payment system. I made a huge payment - like 2500 and their payment system processed it 2 or 3 times. Of course the payment bounced. The thing is, I paid with my Bank of America checking account - the same company! The automated payment system kept on redepositing the $2500 on a daily basis, and bounced it like 8 times - even after my paycheck got direct deposited and there were funds to clear it! I had to stop payment on a check with no # (as it was an EFT payment), and pay $250 worth of fees. The kicker is, I gave the teller a cashier's check to cover it, and she told me it would take 5 business days to clear.
I pulled all my money out of the bank at that point and closed all accounts.
The banking was a lot more problematic then the credit card, but the whole experience left a bad taste in my mouth with BoA. This was also during that whole time that they were converting from MBNA, so maybe that had something to do with it!
Comment 9 by rockin35
Good Results Desihunk17!!! on 2008-05-18
Okay, I get it now. Thats a good result and that is absolutely correct with what HJM331 stated about the online automated approval system. Most of the times, the systematic reviews are a little harsh with some banks and not so harsh with others. I'm glad you got the result you wanted. Rockin35!
on 2008-05-18 Okay, I get it now. Thats a good result and that is absolutely correct with what HJM331 stated about the online automated approval system. Most of the times, the systematic reviews are a little harsh with some banks and not so harsh with others. I'm glad you got the result you wanted. Rockin35!
Comment 10 by desihunk17
No That S Wrong on 2008-05-18
No after gettting denied... Online I called the credit department they said that they cant approve me now because I have judgment on my credit file which is like 2years old and it was paid... But then same bank approv me... With same credit report... Isnt that like joke? I mean how do they expect people not to get mad at them..
on 2008-05-18 No after gettting denied... Online I called the credit department they said that they cant approve me now because I have judgment on my credit file which is like 2years old and it was paid... But then same bank approv me... With same credit report... Isnt that like joke? I mean how do they expect people not to get mad at them..
Comment 11 by hjm331
RE: Desihunk on 2008-05-18
Like I said before, don't base a company's performance on one CSR. It's always a hit and miss with every company.
on 2008-05-18 Like I said before, don't base a company's performance on one CSR. It's always a hit and miss with every company.
Comment 12 by rockin35
Customer Service on 2008-05-18
Getting approved for a 10K Visa card and refinanced on an auto loan seems like a good deal to me. I understand the customer service may indicate signs of "Incompetence" but sometimes this is due to all of the internal red tape/and mismanagement that causes confusion. Rockin35
on 2008-05-18 Getting approved for a 10K Visa card and refinanced on an auto loan seems like a good deal to me. I understand the customer service may indicate signs of "Incompetence" but sometimes this is due to all of the internal red tape/and mismanagement that causes confusion. Rockin35
Comment 13 by meya
U Know What on 2008-05-18
You were blessed to get a $10k limit with them at all with a judgment. Regardless if it is paid or not, majority of banks will say NO when they see it. I agree with HJM331 and Rockin35 comments and Wildrage, I also agree with you. We all know that Bofa is the capitol of ripping off customers, that is why they are constantly in court. I just bank with them because I have been doing so since I was 18 yrs old. Sorry hJM331 and Eric, but you know it is the facts, but I am not holding anything against your favorite bank... Lmao!
Whatever! Freakin Rip-offs! lol.
on 2008-05-18 You were blessed to get a $10k limit with them at all with a judgment. Regardless if it is paid or not, majority of banks will say NO when they see it. I agree with HJM331 and Rockin35 comments and Wildrage, I also agree with you. We all know that Bofa is the capitol of ripping off customers, that is why they are constantly in court. I just bank with them because I have been doing so since I was 18 yrs old. Sorry hJM331 and Eric, but you know it is the facts, but I am not holding anything against your favorite bank... Lmao! Whatever! Freakin Rip-offs! lol.
Comment 14 by desihunk17
Need Help From Users. on 2008-06-12
Hey guys I got approved for this card 3weeks a go with 0% apr for year and also 9000 credit limit. Does any one know how to pay bill on this card if you don't have Bank of America checking account. Please let me know how. I will really appreciate all the help I can get... I called them but they charge 15 fee to pay by phone. Please help me. My credit scores were around 650 when I got approved.
on 2008-06-12 Hey guys I got approved for this card 3weeks a go with 0% apr for year and also 9000 credit limit. Does any one know how to pay bill on this card if you don't have Bank of America checking account. Please let me know how. I will really appreciate all the help I can get... I called them but they charge 15 fee to pay by phone. Please help me. My credit scores were around 650 when I got approved.
Comment 15 by tynece
Online Bill Pay on 2008-06-12
With your own bank it may be free to pay them online for free. Who do you currently bank with for your checking?
on 2008-06-12 With your own bank it may be free to pay them online for free. Who do you currently bank with for your checking?
Comment 16 by tynece
World Points Status on 2008-06-12
I have tow cards and I had them waive the pay by phone fee for me. They said sure we can do that! They are really nice at BOA to me. Just ask for a supervisor if a regular rep will not do it for you.
on 2008-06-12 I have tow cards and I had them waive the pay by phone fee for me. They said sure we can do that! They are really nice at BOA to me. Just ask for a supervisor if a regular rep will not do it for you.
Comment 17 by theo11
Online Bill Payment on 2008-06-12
I have a BOA Visa (not a Signature Card), and I pay online using my regular (non-BOA) checking account. Go to the BOA website and enroll in Online Banking. Have your routing number and account number ready. The process should only take a few minutes, and they will credit your account pretty quickly. Good luck.
on 2008-06-12 I have a BOA Visa (not a Signature Card), and I pay online using my regular (non-BOA) checking account. Go to the BOA website and enroll in Online Banking. Have your routing number and account number ready. The process should only take a few minutes, and they will credit your account pretty quickly. Good luck.
Comment 18 by mark
FICO Of 650? on 2008-06-12
Are you sure you're FICO is just 650?
when was this? Because I think it's a lot higher than that.
according to this website, " excellent credit" is needed to apply for this card!
congratulations!
great credit limit by the way
on 2008-06-12 Are you sure you're FICO is just 650?when was this? Because I think it's a lot higher than that.
according to this website, " excellent credit" is needed to apply for this card!
congratulations!
great credit limit by the way
Comment 19 by eric
Payments on 2008-06-13
Theo is right... Go to Bank of America.com or www.Myeasypayment.com to make your payment.
Also like Tynece said ask nicely for a waive on the pay by phone fee.
Eric
on 2008-06-13 Theo is right... Go to Bank of America.com or www.Myeasypayment.com to make your payment.Also like Tynece said ask nicely for a waive on the pay by phone fee.
Eric
Comment 20 by charlesida
Re: THEY SUCKKK on 2009-12-06
IMHO: Bank of America Visa Signature is the worst card to get. They have the worst customer service experience. They're will not help and are remotely friendly when they ding you with fees. Just me ranting... For you folks to find out the hard way.
They do suck. I think you should be glad you didn't get them. It's a blessing in disguise.
on 2009-12-06 IMHO: Bank of America Visa Signature is the worst card to get. They have the worst customer service experience. They're will not help and are remotely friendly when they ding you with fees. Just me ranting... For you folks to find out the hard way.They do suck. I think you should be glad you didn't get them. It's a blessing in disguise.
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Disclaimer: This content is not provided by Bank of America®. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Bank of America®. Review content is powered by Finance Globe.
