"Orchard Bank Mastercard CLI"
Orchard Bank® Premium No-Fee Platinum MasterCard® Review
Written by: ava1974 on 2008-04-25
Overall Satisfaction
Customer Service
Rewards
Account Management
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ava1974's review: So after some credit disasters (both my husband and I were laid off, living in a very expensive area, went back to school for 2 years) it was *impossible* to get credit approval for even some of the more basic cards. Luckily, when we were both re-employed, we had a decent income, and I applied for an Orchard Bank Mastercard (I think it was a basic one). Anyway, I got a $300 credit limit plus the usual fees and somesuch, so my first bill before I even got the card was like over $150. Annoying, very much so. But this was to rebuild credit, and sometimes it's good to have a major CC for things like car rentals.
Anyway, I got my $300 credit limit in Feb or March of 2005. After 3-6 months of not really using the card much (too low a limit) and paying off the balance in full or almost full online (easy to do with such small amounts) every month or 2 weeks, they upped my limit to $600. After that, I noticed that between every 3-5 months, they would increase my limit $300. Only one time did I ask for an increase (and they changed it from $900 to $1100). A year later, without asking, they upped it to $1300. That was within the past month. So I went in 3 years from 300 to 1300 in credit. I've never been late on a payment, tho I have been over the limit a handful of times. Most of the time, this has been from stupid stuff like their credit keeper service (which they enrolled me in TWICE without my permission).
I did have my CC # stolen and called them and they immediately erased the charges and overage fees.
From a straight point of view, this isn't the greatest card in the world. The limit isn't great, the APR is high, and the annual fee is high. But even carrying a balance they still increase your limit. Just pay online frequently, even if it's not the whole balance.
You can rebuild your credit with this card. After 2.5 years with this card, I was approved for a WaMU card with a $6500 credit limit.
Anyway, I got my $300 credit limit in Feb or March of 2005. After 3-6 months of not really using the card much (too low a limit) and paying off the balance in full or almost full online (easy to do with such small amounts) every month or 2 weeks, they upped my limit to $600. After that, I noticed that between every 3-5 months, they would increase my limit $300. Only one time did I ask for an increase (and they changed it from $900 to $1100). A year later, without asking, they upped it to $1300. That was within the past month. So I went in 3 years from 300 to 1300 in credit. I've never been late on a payment, tho I have been over the limit a handful of times. Most of the time, this has been from stupid stuff like their credit keeper service (which they enrolled me in TWICE without my permission).
I did have my CC # stolen and called them and they immediately erased the charges and overage fees.
From a straight point of view, this isn't the greatest card in the world. The limit isn't great, the APR is high, and the annual fee is high. But even carrying a balance they still increase your limit. Just pay online frequently, even if it's not the whole balance.
You can rebuild your credit with this card. After 2.5 years with this card, I was approved for a WaMU card with a $6500 credit limit.
4 Comments
Comment 1 by wildrage2
Thanks on 2008-04-25
Thanks for the insight. Although this isn't the best card out there, it's definately one of the better ones, and is backed by a big bank. Their CLIs aren't all that great, but your review helps us get an idea of what to expect.
Thanks for the insight. Although this isn't the best card out there, it's definately one of the better ones, and is backed by a big bank. Their CLIs aren't all that great, but your review helps us get an idea of what to expect.
Comment 2 by yoyo11
Congrads on 2008-04-25
On your CLI and glad that you had good experiences with Orchard Bank... Sometime we have to start over and I'm glad this site is helping me realize that you have to first, look at the problem... And fit it. Credit can improve with time and effort. I know it feels great when you work on a goal and actual see the improvements in you credit history. Good luck and wish you and your family well.
On your CLI and glad that you had good experiences with Orchard Bank... Sometime we have to start over and I'm glad this site is helping me realize that you have to first, look at the problem... And fit it. Credit can improve with time and effort. I know it feels great when you work on a goal and actual see the improvements in you credit history. Good luck and wish you and your family well.
Comment 3 by arod
Thank You on 2008-04-25
Ava1974 this review helps others and myself since Im checking up on HSBC to see if its worth having there cards... I am planing to consolidate.
in fact with "HSBC INFO"
Thank you,
Alex
Ava1974 this review helps others and myself since Im checking up on HSBC to see if its worth having there cards... I am planing to consolidate.
in fact with "HSBC INFO"
Thank you,
Alex
Comment 4 by nrodluvsu2
Its Not What You Think! on 2009-08-31
I am a student with new credit and was forced to begin my credit through HSBC's Orchard Bank but I am really upset and concerned with the quality of internet security HSBC Orchard Bank Premium card provides. I recently had an unknown person try to pay my card through the internet with a card number completely foreign to me. When this payment bounced Orchard Bank had also charged a payment returned fee as well. When I first spoke to an agent in India which was very uncooperative and sarcastic she told me that This card company did not provide any insurances for cardholders in terms of internet fraud and in these internet circumstances could not refund or withdraw penalty fees although she saw and agreed that this payment was not my own. I also questioned how one would be able to post a payment to my account without going through a bank verification like usual. She understood how this didn't make sense but still told me there was nothing the company could provide for me. So my suggestion is find another card which will provide security on the increasingly popular internet banking front. If my credit card company is pushing my to go "paperless" and use the internet I feel like they should provide me security in this medium as well? I feel like this is abusive and of much concern to us common people, as I feel like this is a scheme to make money on penalty fees. Please look out and ask questions folks, for your money's sake!
Please do some more research online!
I am a student with new credit and was forced to begin my credit through HSBC's Orchard Bank but I am really upset and concerned with the quality of internet security HSBC Orchard Bank Premium card provides. I recently had an unknown person try to pay my card through the internet with a card number completely foreign to me. When this payment bounced Orchard Bank had also charged a payment returned fee as well. When I first spoke to an agent in India which was very uncooperative and sarcastic she told me that This card company did not provide any insurances for cardholders in terms of internet fraud and in these internet circumstances could not refund or withdraw penalty fees although she saw and agreed that this payment was not my own. I also questioned how one would be able to post a payment to my account without going through a bank verification like usual. She understood how this didn't make sense but still told me there was nothing the company could provide for me. So my suggestion is find another card which will provide security on the increasingly popular internet banking front. If my credit card company is pushing my to go "paperless" and use the internet I feel like they should provide me security in this medium as well? I feel like this is abusive and of much concern to us common people, as I feel like this is a scheme to make money on penalty fees. Please look out and ask questions folks, for your money's sake!
Please do some more research online!
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Disclaimer: This content is not provided by Capital One Bank (USA), N.A.. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One Bank (USA), N.A.. Review content is powered by Finance Globe.