"Don't Waste You Money"
Continental Finance MasterCard® Review
Written by: mary on 2007-01-08
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
mary's review: 
I applied for the credit card about a month ago, have had the card for a couple of weeks. The day I got it, I tried to activate the card, only for them to tell me I could not activate because I was not calling from the same number as provided on the application. Since I knew I provided my cell since it was the only # I have, I figured I must have entered in a number wrong. When I tried to explain this to them, they told me there was nothing I could do. They are still expecting me to make a payment this month and I have no idea what I am supposed to do. Obviously I am not going to give money to someone who will not activate my cc. It's the biggest scam I've ever heard of.
The customer service # given on the back of the card is just an automated customer service. To get a real person, you have to call a different # entirely. I've never heard of a company doing that before!! I tried calling them for an hour today and could not get through to a real person. The system doesn't even put you on hold, it just disconnects completely, so I had to dial the # several times, only for it to keep hanging up on me.
The one person who I actually was able to talk to a couple of weeks ago was very rude. I was trying to find the online customer service when I happened upon this site. Please, if your are considering applying for this card, just don't. It might seem like a good deal if you have bad credit, but it's really not.
I will continue to try to reach "customer service" today. If I can't, I'm contacting the BBB.
I applied for the credit card about a month ago, have had the card for a couple of weeks. The day I got it, I tried to activate the card, only for them to tell me I could not activate because I was not calling from the same number as provided on the application. Since I knew I provided my cell since it was the only # I have, I figured I must have entered in a number wrong. When I tried to explain this to them, they told me there was nothing I could do. They are still expecting me to make a payment this month and I have no idea what I am supposed to do. Obviously I am not going to give money to someone who will not activate my cc. It's the biggest scam I've ever heard of. The customer service # given on the back of the card is just an automated customer service. To get a real person, you have to call a different # entirely. I've never heard of a company doing that before!! I tried calling them for an hour today and could not get through to a real person. The system doesn't even put you on hold, it just disconnects completely, so I had to dial the # several times, only for it to keep hanging up on me.
The one person who I actually was able to talk to a couple of weeks ago was very rude. I was trying to find the online customer service when I happened upon this site. Please, if your are considering applying for this card, just don't. It might seem like a good deal if you have bad credit, but it's really not.
I will continue to try to reach "customer service" today. If I can't, I'm contacting the BBB.
Be the first to comment on this review!
Please login or register for free to view your stats, add reviews and card application results, or post comments.
Credit card reviews and comments are posted by user submission and do not warrant the opinions of Finance Globe.
Disclaimer: This content is not provided by First Bank of Delaware. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by First Bank of Delaware. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by First Bank of Delaware. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by First Bank of Delaware. Review content is powered by Finance Globe.
