"Mrs."
Aspire Visa Card® Review
Written by: lan on 2006-12-20
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
lan's review: 
I would like to bring to your attention unfair and unethical practice by Aspire Visa who promised me on the telephone and in writing on numerous occasions from March to June 2006 to investigate the two fraudulent and unauthorized charges, each time $200. In addition to ignore my repeated requests to investigate and immediate closure of my account, Aspire surprised me with one additional fraudulent charge in June 2006. Initially, my Aspire Visa credit line limited to $300.00. Then, Aspire increased it to $400. I do not understand why Aspire Visa allowed a third time someone in Georgia illegally withdrawing another $200.00 from my Visa account which was already well over the credit limit? Please note that, I havent been in Georgia in my life. During the past eleven months, I have sent about nineteen complaining letters to Aspire to two addresses listed on the Aspires statements, and also I have made about a dozen times phone calls to Aspire, each time asking Aspire to investigate and straighten out the errors, but all went to deaf ears. Instead, Aspire kept sending me statements, demanding monthly payment. The current balance on my account as reported by Aspire is $1056.64, obviously as a result of the above three fraudulent charges + accrued finance charges. Presently, Aspire personnel are harassing me daily, demanding for money which I never owed. I suspect internal fraud at Aspire and their predatory business practice against minority credit card holders like myself whom they may believe are easy targets and may not have a voice.
I would like to bring to your attention unfair and unethical practice by Aspire Visa who promised me on the telephone and in writing on numerous occasions from March to June 2006 to investigate the two fraudulent and unauthorized charges, each time $200. In addition to ignore my repeated requests to investigate and immediate closure of my account, Aspire surprised me with one additional fraudulent charge in June 2006. Initially, my Aspire Visa credit line limited to $300.00. Then, Aspire increased it to $400. I do not understand why Aspire Visa allowed a third time someone in Georgia illegally withdrawing another $200.00 from my Visa account which was already well over the credit limit? Please note that, I havent been in Georgia in my life. During the past eleven months, I have sent about nineteen complaining letters to Aspire to two addresses listed on the Aspires statements, and also I have made about a dozen times phone calls to Aspire, each time asking Aspire to investigate and straighten out the errors, but all went to deaf ears. Instead, Aspire kept sending me statements, demanding monthly payment. The current balance on my account as reported by Aspire is $1056.64, obviously as a result of the above three fraudulent charges + accrued finance charges. Presently, Aspire personnel are harassing me daily, demanding for money which I never owed. I suspect internal fraud at Aspire and their predatory business practice against minority credit card holders like myself whom they may believe are easy targets and may not have a voice.
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Disclaimer: This content is not provided by Columbus Bank & Trust Company. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Columbus Bank & Trust Company. Review content is powered by Finance Globe.
