"Unethical Practices"
Aspire Visa Card® Review
Written by: allie on 2006-12-04
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
allie's review: 
Aspire is ridiculous! I have only had this account for 5 months and have had nothing but trouble. Like a lot of people I got it to help build my credit and was drawn by the no annual fee or service fees like a lot of cards are for people with bad credit history. Fortunately I have learned my lesson and pay my balance in full every month.
My complaint is that they do not send bills in a timely manner. They get it to me only on average a 10-14 days before my bill is due so if forces me to pay their outrageous online or phone payment fees.
Today I called to get that waved and pay by phone but was told that I had already used my one time courtesy waiver (which is true, I used it in September when they failed to send my bill then too) and they could not issue another one. They were very rude and did not help me one bit. They kept saying that they did all they could by sending out the statement and that I should check with my post office. HA! I have no problem getting anything else, I hardly feel it is my post office's fault. It amazes me that these people can even sleep at night for the injustice they do to anyone who gets this card.
I plan on writing a letter to card services at Aspire, the Aspire board members, the BBB, my Attorney General, and the FTC. I urge all others to do the same. They can only continue to take advantage of consumers as long as we stay idle.
Aspire is ridiculous! I have only had this account for 5 months and have had nothing but trouble. Like a lot of people I got it to help build my credit and was drawn by the no annual fee or service fees like a lot of cards are for people with bad credit history. Fortunately I have learned my lesson and pay my balance in full every month. My complaint is that they do not send bills in a timely manner. They get it to me only on average a 10-14 days before my bill is due so if forces me to pay their outrageous online or phone payment fees.
Today I called to get that waved and pay by phone but was told that I had already used my one time courtesy waiver (which is true, I used it in September when they failed to send my bill then too) and they could not issue another one. They were very rude and did not help me one bit. They kept saying that they did all they could by sending out the statement and that I should check with my post office. HA! I have no problem getting anything else, I hardly feel it is my post office's fault. It amazes me that these people can even sleep at night for the injustice they do to anyone who gets this card.
I plan on writing a letter to card services at Aspire, the Aspire board members, the BBB, my Attorney General, and the FTC. I urge all others to do the same. They can only continue to take advantage of consumers as long as we stay idle.
1 Comment
Comment 1 by william t schuler
What A Scam 
on 2007-10-16
I have just read other similar problems with aspire Visa card, I to took this card to help build credit, but when I was just a couple of days late, aspire card called for a phone payement, I went ahead and made the phone payement, and asked for a statement in the mail which I never have received, aspire card continued to call each month for a phone payement but would not mail me a paper statement, and each month told me they had my address wrong, which is a joke because they mailed me the card, plus I verified my address with them each time they called for a phone payement.
on 2007-10-16 I have just read other similar problems with aspire Visa card, I to took this card to help build credit, but when I was just a couple of days late, aspire card called for a phone payement, I went ahead and made the phone payement, and asked for a statement in the mail which I never have received, aspire card continued to call each month for a phone payement but would not mail me a paper statement, and each month told me they had my address wrong, which is a joke because they mailed me the card, plus I verified my address with them each time they called for a phone payement.
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Disclaimer: This content is not provided by Columbus Bank & Trust Company. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Columbus Bank & Trust Company. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by Columbus Bank & Trust Company. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Columbus Bank & Trust Company. Review content is powered by Finance Globe.
