"Poor CSV"
Citi® Platinum Select® / AAdvantage® World MasterCard® Review
Written by: phil on 2006-07-13
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
phil's review: 
I applied for this cc based on the matching tool which gave me plenty of room to be approved, I was not, that's ok, but I called them anyway just to find out why. The lady who answered the phone was extremely rude and unpleasant when I asked her about the denial.
Feels like that if you get denied your call is not important to them and you mean nothing.
Citi was a card that I wanted to get (you know "CITIBANK") but my little Orchard Bank gives me a much better Customer Service.
I applied for this cc based on the matching tool which gave me plenty of room to be approved, I was not, that's ok, but I called them anyway just to find out why. The lady who answered the phone was extremely rude and unpleasant when I asked her about the denial.Feels like that if you get denied your call is not important to them and you mean nothing.
Citi was a card that I wanted to get (you know "CITIBANK") but my little Orchard Bank gives me a much better Customer Service.
1 Comment
Comment 1 by skeet
Great Card! 
on 2008-01-28
Applied for the card to take advantage of the AA miles bonus at startup and during the first 2 years of membership bonus. Have a FICO score range of 740-760 and was given a Credit Limit of $4000.
I think when applying to cards, they can be fickle and their approval methods change so we the consumer don't catch on. That's my theory.
on 2008-01-28 Applied for the card to take advantage of the AA miles bonus at startup and during the first 2 years of membership bonus. Have a FICO score range of 740-760 and was given a Credit Limit of $4000.I think when applying to cards, they can be fickle and their approval methods change so we the consumer don't catch on. That's my theory.
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Disclaimer: This content is not provided by Citibank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Citibank. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by Citibank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Citibank. Review content is powered by Finance Globe.
