"Very Disappointing/Mixed Emotions"
Indigo® Mastercard® Credit Card Review
Written by: boobie1998 on 2016-06-01
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boobie1998's review: 
I found this card here at Finance Globe in the cards for "fair" credit category. I found it is issued by Celtic Bank, and serviced by Genesis Financial Services. I have been rebuilding for a while now, so I fall into that range. I looked around to see what the starting credit line would be...I found $300, $500, or a "your credit limit will be determined once your application is reviewed and approved". So I thought perhaps a decent line would be given, since I did notice at the application site that there is "NO CREDIT LINE INCREASE PROGRAM AT THIS TIME." After all, I am not just starting out...So I went to the site a went thru the pre-qualification process, which was a soft pull to see if you qualify. I did not receive a hard pull for this card, so that is good. They said I was approved, but didn't tell me the limit or terms yet, but asked me to send in my driver license for verification. I have been asked that before due to a last name change from getting married, so that was fine. in about 7 days I got an e mail from them saying the card was on its way. Another week came, and it arrived in the mail, with the design I chose for free at approval... There are 3 tiers for the card. One with a $0 annual fee, and 23.9% APR, Secondly, a $59 annual fee with a 23.9% APR, and a third for $75 first year, and $99 after that. Surely I thought I would get one of the first two...as I have several no annual fee cards now, and lower annual fees. Nope, I got the worst tier, and a tiny $300 limit. I was shocked! I have cards now with limits in the 1000's now...I guess I can use it for a cup a coffee somewhere. The first year annual fee is non-refundable according to the terms, only the renewal fee of $99 if you tell them within 30 day you are closing the account, so I didn't want to take the chance on a bad mark, so I paid in at their website on a Friday afternoon. If I would of been able to have the fee reversed, I would of called to cancel it, since there was no hard pull.I read if you make your payment Monday-Friday before 5PM Pacific time, it will post the same day, which I did. I received an email confirmation with the time stamped on it well before the cut off time. So I expected to see a zero balance on Saturday. NOPE!! Didn't post till Monday night. And it was subject to a 14 day hold while funds were verified...although that didn't happen to me. I have the whole $300 available to me now...So I called customer service to ask why this happened, the woman didn't have a clue, blaming it on system error when I finally confronted her that I had proof that I made the payment on time. So this card offers something called "over limit" coverage. If you opt in and exceed your credit limit, they MAY cover your charges for you, for a fee. $27 if you haven't had an over limit in the 6 prior cycles, $37 otherwise...never heard of this before, as we shouldn't be going over our limits...Only will charge one fee per cycle, but can charge up to 2 more if you remain over limit in future cycles. $37 late fee if that occurs, and $25 additional card fee for an authorized user. You can call to request a PIN for cash advances, and there is No fee for the first year. $5 or 5% whichever is greater after year 1. My cardholder agreement does say they MAY increase or decrease your limit at any time, so perhaps their is a small hope of an auto CLI, but you clearly can't request one. Since I had to pay the $75, I will keep it for one year, and when the $99 hits, if there is no growth, then I will cancel it to avoid paying that fee next year, as the cardholder agreement states you may do this...Paperless billing is available at website, and you can make payments thru Moneygram as well, but I didn't try that. I suppose that could get you around the hold on funds...but who knows? There was some silly pamphlet included with my card about "platinum" benefits, such as extended warranty, price protection...etc, but who needs that on such a tiny limit anyway??!! I can not recommend this card, i would of closed it immediately, but since i had to pay that annual fee, one year is all they get, and I feel I being generous by giving this card a chance.Minimum payment is 7% of new balance, or $40, whichever is greater... Surprisingly, it didn't even have an EMV chip on it, which I though was becoming the standard now a days...so think carefully on this one...as always best of luck to all rebuilding, but I feel it is safe to pass on this one...
I found this card here at Finance Globe in the cards for "fair" credit category. I found it is issued by Celtic Bank, and serviced by Genesis Financial Services. I have been rebuilding for a while now, so I fall into that range. I looked around to see what the starting credit line would be...I found $300, $500, or a "your credit limit will be determined once your application is reviewed and approved". So I thought perhaps a decent line would be given, since I did notice at the application site that there is "NO CREDIT LINE INCREASE PROGRAM AT THIS TIME." After all, I am not just starting out...So I went to the site a went thru the pre-qualification process, which was a soft pull to see if you qualify. I did not receive a hard pull for this card, so that is good. They said I was approved, but didn't tell me the limit or terms yet, but asked me to send in my driver license for verification. I have been asked that before due to a last name change from getting married, so that was fine. in about 7 days I got an e mail from them saying the card was on its way. Another week came, and it arrived in the mail, with the design I chose for free at approval... There are 3 tiers for the card. One with a $0 annual fee, and 23.9% APR, Secondly, a $59 annual fee with a 23.9% APR, and a third for $75 first year, and $99 after that. Surely I thought I would get one of the first two...as I have several no annual fee cards now, and lower annual fees. Nope, I got the worst tier, and a tiny $300 limit. I was shocked! I have cards now with limits in the 1000's now...I guess I can use it for a cup a coffee somewhere. The first year annual fee is non-refundable according to the terms, only the renewal fee of $99 if you tell them within 30 day you are closing the account, so I didn't want to take the chance on a bad mark, so I paid in at their website on a Friday afternoon. If I would of been able to have the fee reversed, I would of called to cancel it, since there was no hard pull.I read if you make your payment Monday-Friday before 5PM Pacific time, it will post the same day, which I did. I received an email confirmation with the time stamped on it well before the cut off time. So I expected to see a zero balance on Saturday. NOPE!! Didn't post till Monday night. And it was subject to a 14 day hold while funds were verified...although that didn't happen to me. I have the whole $300 available to me now...So I called customer service to ask why this happened, the woman didn't have a clue, blaming it on system error when I finally confronted her that I had proof that I made the payment on time. So this card offers something called "over limit" coverage. If you opt in and exceed your credit limit, they MAY cover your charges for you, for a fee. $27 if you haven't had an over limit in the 6 prior cycles, $37 otherwise...never heard of this before, as we shouldn't be going over our limits...Only will charge one fee per cycle, but can charge up to 2 more if you remain over limit in future cycles. $37 late fee if that occurs, and $25 additional card fee for an authorized user. You can call to request a PIN for cash advances, and there is No fee for the first year. $5 or 5% whichever is greater after year 1. My cardholder agreement does say they MAY increase or decrease your limit at any time, so perhaps their is a small hope of an auto CLI, but you clearly can't request one. Since I had to pay the $75, I will keep it for one year, and when the $99 hits, if there is no growth, then I will cancel it to avoid paying that fee next year, as the cardholder agreement states you may do this...Paperless billing is available at website, and you can make payments thru Moneygram as well, but I didn't try that. I suppose that could get you around the hold on funds...but who knows? There was some silly pamphlet included with my card about "platinum" benefits, such as extended warranty, price protection...etc, but who needs that on such a tiny limit anyway??!! I can not recommend this card, i would of closed it immediately, but since i had to pay that annual fee, one year is all they get, and I feel I being generous by giving this card a chance.Minimum payment is 7% of new balance, or $40, whichever is greater... Surprisingly, it didn't even have an EMV chip on it, which I though was becoming the standard now a days...so think carefully on this one...as always best of luck to all rebuilding, but I feel it is safe to pass on this one...
5 Comments
Comment 1 by wanderer
Re: Very Disappointing/Mixed Emotions 
on 2016-06-01
Great post! Sure lays out how the card is setup. Know I would not obtain based on your writing. Thanks!
on 2016-06-01 Great post! Sure lays out how the card is setup. Know I would not obtain based on your writing. Thanks!
Comment 2 by breakinger
Re: Very Disappointing/Mixed Emotions on 2016-06-04
I've never even heard of this card, let alone, this bank. Do you know where they are based out of? Reading your outstanding review, there is no way that I would ever try and get this card. It almost sounds like a set up for a scam, doesn't it?
on 2016-06-04 I've never even heard of this card, let alone, this bank. Do you know where they are based out of? Reading your outstanding review, there is no way that I would ever try and get this card. It almost sounds like a set up for a scam, doesn't it?
Comment 3 by boobie1998
Re: More Info Per Breakinger Request... on 2016-06-04
The card seems to be a clone of the MILESTONE MasterCard...The card is issued by Celtic Bank. They are based out of Salt Lake City, Utah...the card is SERVICED by Genesis Financial Services, which is out of Beaverton, Oregon according to my first statement...I'm not sure if its a scam per se...but I just didn't think the limit would be so low, because they target individuals with "fair" credit. I have one other card with Celtic Bank, the SURGE MasterCard, and that started me at $500, and has had an increase after the first year, but that is serviced by Continental Finance...it's a tough call on the two cards, at least SURGE increases you for good payments, but they have a monthly participation fee after year one...the INDIGO card does not, and the APR is much lower. I just don't like cards that will never grow with you...my goodness, even First Premier will grow with you over time...extremely disappointed in this card...one year...that's all it gets...ONLY because I was forced to pay the annual fee...
on 2016-06-04 The card seems to be a clone of the MILESTONE MasterCard...The card is issued by Celtic Bank. They are based out of Salt Lake City, Utah...the card is SERVICED by Genesis Financial Services, which is out of Beaverton, Oregon according to my first statement...I'm not sure if its a scam per se...but I just didn't think the limit would be so low, because they target individuals with "fair" credit. I have one other card with Celtic Bank, the SURGE MasterCard, and that started me at $500, and has had an increase after the first year, but that is serviced by Continental Finance...it's a tough call on the two cards, at least SURGE increases you for good payments, but they have a monthly participation fee after year one...the INDIGO card does not, and the APR is much lower. I just don't like cards that will never grow with you...my goodness, even First Premier will grow with you over time...extremely disappointed in this card...one year...that's all it gets...ONLY because I was forced to pay the annual fee...
Comment 4 by finance globe
Re: Very Disappointing/Mixed Emotions on 2016-06-07
This card is not a scam, however the transparency of the offer is in question in my opinion. Very sorry to hear of your experience, and I'm contemplating on removing the card from FG based on your review.
on 2016-06-07 This card is not a scam, however the transparency of the offer is in question in my opinion. Very sorry to hear of your experience, and I'm contemplating on removing the card from FG based on your review.
Comment 5 by astrid79
Re: Very Disappointing/Mixed Emotions on 2017-02-06
I applied for this card not too long ago & they wanted me to send them a copy of my drivers license for ID purposes. I decided against doing that cause I figured that if they can't approve or deny me based on what I supply in my application then I don't want it. Shouldn't have to mail out anything. Every card I have now I didn't need to mail out anything extra.
on 2017-02-06 I applied for this card not too long ago & they wanted me to send them a copy of my drivers license for ID purposes. I decided against doing that cause I figured that if they can't approve or deny me based on what I supply in my application then I don't want it. Shouldn't have to mail out anything. Every card I have now I didn't need to mail out anything extra.
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Disclaimer: This content is not provided by Concora Credit Inc.. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Concora Credit Inc.. Review content is powered by Finance Globe.
