"Called For A CLI ... Received Offer For An Upgrade"
Capital One® Cash Rewards Review
Written by: hiphopsays on 2011-10-29
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
hiphopsays's review: 
I had a CapOne MCard since 2008....started at 1K received a CLI of 3K last year. I called CapOne in hopes of getting a CLI for the holiday season, my card expires in a month, but in true CapOne fashion they declined the CLI and instead attempted to 'up' sell me on other products. Finally, after several NOs I was offered the 'new' Capital One Cash rewards card. I can't 'downgrade' it but I start earning immediately 1% flat cashback and on my anniversary I will get 50% on cashback reward. I don't use the card that much .... just around the holiday. Overall the only downside is that it's a World MasterCard which means the credit limit is not report to credit bureaus. I have an Amex Blue (3%-groceries;2%-gas/dept stores; 1% - all else) that I use primarily and CapOne's cashback probably won't change that much. I will say that I usually find CapOne's customer service abhorrent but this experience was quite the opposite....it is possible this is the case because I called a 'back door' number (877.513.9959) for the CLI.
I had a CapOne MCard since 2008....started at 1K received a CLI of 3K last year. I called CapOne in hopes of getting a CLI for the holiday season, my card expires in a month, but in true CapOne fashion they declined the CLI and instead attempted to 'up' sell me on other products. Finally, after several NOs I was offered the 'new' Capital One Cash rewards card. I can't 'downgrade' it but I start earning immediately 1% flat cashback and on my anniversary I will get 50% on cashback reward. I don't use the card that much .... just around the holiday. Overall the only downside is that it's a World MasterCard which means the credit limit is not report to credit bureaus. I have an Amex Blue (3%-groceries;2%-gas/dept stores; 1% - all else) that I use primarily and CapOne's cashback probably won't change that much. I will say that I usually find CapOne's customer service abhorrent but this experience was quite the opposite....it is possible this is the case because I called a 'back door' number (877.513.9959) for the CLI.
3 Comments
Comment 1 by wanderer
Re: Called For A CLI ... Received Offer For An Upgrade 
on 2011-10-29
Congrats on the card. This is suppose to be one of Cap One's top cards for those with excellent credit. Personally, I can't stand Cap One but, they sure have helped a lot of folks to start over and then move on to other lenders. As to World Master Cards, my USAA World Mastercard reports a flexible spending limit (CL) and it works like a regular CL not some unknown. According to Cap One's website, World Mastercards start when a CL is $5,000 or more and they do issue a revolve a line credit line that will be reported to the credit bureau.
on 2011-10-29 Congrats on the card. This is suppose to be one of Cap One's top cards for those with excellent credit. Personally, I can't stand Cap One but, they sure have helped a lot of folks to start over and then move on to other lenders. As to World Master Cards, my USAA World Mastercard reports a flexible spending limit (CL) and it works like a regular CL not some unknown. According to Cap One's website, World Mastercards start when a CL is $5,000 or more and they do issue a revolve a line credit line that will be reported to the credit bureau.
Comment 2 by derek1061
Re: Called For A CLI ... Received Offer For An Upgrade on 2011-10-29
Congratulations. I was considering applying for this card in a few months, but I really don't like the way Capital One treats their customers.
on 2011-10-29 Congratulations. I was considering applying for this card in a few months, but I really don't like the way Capital One treats their customers.
Comment 3 by patrick12
Re: Called For A CLI ... Received Offer For An Upgrade on 2011-10-29
I called Capital One last week and asked for an increase and a APR reduction with no success, so I closed both of my cards with them, called my credit union, they lowered my APR with no questions and doubled my credit limit! With my credit profile and scores now, I refuse to settle for nothing less than the best service! So far Three Rivers FCU has shown me alot of love, and in return I give them my loyalty! Congrats on your upgrade with Capital One!
on 2011-10-29 I called Capital One last week and asked for an increase and a APR reduction with no success, so I closed both of my cards with them, called my credit union, they lowered my APR with no questions and doubled my credit limit! With my credit profile and scores now, I refuse to settle for nothing less than the best service! So far Three Rivers FCU has shown me alot of love, and in return I give them my loyalty! Congrats on your upgrade with Capital One!
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Disclaimer: This content is not provided by Capital One. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Capital One. Review content is powered by Finance Globe.
