"Good Card"
The Merrill+ Visa® Credit Card Review
Written by: joearg29 on 2010-08-11
Overall Satisfaction
Customer Service
Rewards
Account Management
Delivery Time
joearg29's review: 
Although manged by horrible FIA, My card has not had a problem most likely because I have a strong relationship with ML long before BOFA acquired them. 25K limit although my broker, said when ever I want a increase as high as 100k he will make it happen. Rewards are ok, but love the stablity from a WEIRDO card issuer. Apply only if you have relationship with ML and have your broker call in app
Although manged by horrible FIA, My card has not had a problem most likely because I have a strong relationship with ML long before BOFA acquired them. 25K limit although my broker, said when ever I want a increase as high as 100k he will make it happen. Rewards are ok, but love the stablity from a WEIRDO card issuer. Apply only if you have relationship with ML and have your broker call in app
1 Comment
Comment 1 by eric330
Re: Good Card 
on 2010-08-26
I used to be a customer service manager for BofA credit division before the downsize. My associates managed these cards... Dedicated to this card I may say... All 9 of my associates ONLY took calls for this card. On average 15-20 calls a night. So most of the time they were twiddling their thumbs all evening (5p-2a) but the associates were trained to pretty much kiss their rears... Late fees, transaction fees etc. Were waived no matter what. Brokers would call occasionally and we obliged to 95% of their request... Because we did not want to risk losing an investor.
on 2010-08-26 I used to be a customer service manager for BofA credit division before the downsize. My associates managed these cards... Dedicated to this card I may say... All 9 of my associates ONLY took calls for this card. On average 15-20 calls a night. So most of the time they were twiddling their thumbs all evening (5p-2a) but the associates were trained to pretty much kiss their rears... Late fees, transaction fees etc. Were waived no matter what. Brokers would call occasionally and we obliged to 95% of their request... Because we did not want to risk losing an investor.
Please login or register for free to view your stats, add reviews and card application results, or post comments.
Credit card reviews and comments are posted by user submission and do not warrant the opinions of Finance Globe.
Disclaimer: This content is not provided by Bank of America®. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Bank of America®. Review content is powered by Finance Globe.
Disclaimer: This content is not provided by Bank of America®. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by Bank of America®. Review content is powered by Finance Globe.
